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Cognitive Biases and Heuristics in Human Resources

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Cognitive biases are systematic deviations from rational judgment and thinking that can affect the decisions and actions of individuals and organizations. Heuristics are rules of thumb that serve as potential aids to decision making by focusing attention on particular aspects … Continued

HOW TO PERSUADE PEOPLE

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“SUCCESS IS DUE 15% TO PROFESSIONAL KNOWLEDGE AND 85% TO THE ABILITY TO EXPRESS IDEAS, TO ASSUME LEADERSHIP, AND TO AROUSE ENTHUSIASM AMONG PEOPLE.” HOW TO WIN FRIENDS & INFLUENCE PEOPLE, BY DALE CARNEGIE. (1936) While you might think Dale Carnegie’s … Continued

HOW TO MANAGE UP

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Managing up is the art of influencing your boss and other senior leaders in a way that benefits both you and the organization. It is not about sucking up, manipulating, or flattering, but rather about building a productive and respectful … Continued