Frank

If you are a manager in a company one of the most important tasks of your job is to motivate the people who work for you. Only when you get it that your employees are motivated and are satisfied with their job, you can receive the highest benefit from them. But this kind of motivation (in Germany we call it Mitarbeitermotivation) is often neglected. However, it is very important to compliment someone if he has done his work very well. You should always try to get diversification in the work of your employees. Even though one may be an expert in his special field, it is good to give him new tasks, so that he can develop further. This could be done with job rotation or job enrichment.
So, if you have some employees, always think about the right motivation. Finally you will benefit from it.

My father has done a lot of research about our ancestors in the last years. And now he has created a great Stammbaum. I was really impressed when I opened the package with the family tree included, which he sent to me. This Stammbaum, as it is called in German, now hangs over my desk in my little room here at Harvard. I think it is a great present you can give to your son when is far away from home.

Customer Relationship management is very popular and neccessary for a successful enterprise. But the licenses for a CRM software are normally quite expensive. A good opportunity for smaller comanies is CRM on demand. That means that the CRM software is not hosted on your server at your company but on a server of the producer of the CRM software. You are not buying a license, you only rent the CRM for a special time. That is much cheaper and for smaller companies often the better solution.
My friend is just building up a company and he is thinking of using such a CRM on demand system. I will report here his experiences with his system soon.