The Federal Trade Commission today announced the creation of a hotline for consumers who believe they were victims of an alleged Web “cramming” scam operated by National Online Services, Inc., Liberty Online Services, Inc., B2B Advantage formerly known as SBA Online, Inc., and Ameripages, Inc. a/k/a Amerilinc, Inc.
“The FTC’s hotline, which will open shortly at 202-326-2998, will advise consumers on what steps to take if they receive a notice from the defendants, and what they should do to obtain a refund.”
Note that the FTC also has an e-brochure to help small businesses avoid web service scams: Website Woes: Avoiding Web Service Scams
- Continued vigilance by the FTC in the area of web and telecom scams should help alleviate the concerns raised by Jerry Lawson in his comments to this posting.