“There is absolutely no question that speech—what lawyer geeks like me would call speech norms—that’s OK to say and that’s not OK to say can change extremely dramatically in a short amount of time,” said Benesch, who will unveil what she refers to as “data-driven” methods to decrease hatred online, during a talk at the Berkman Center on Tuesday, called “Troll Wrastling for Beginners.”

via Harvard Talk Will Tackle Best Practices for Handling Online Trolls.