Colin M. Maclay, managing director of the Berkman Center for Internet and Society at Harvard University, says that companies such as Google Inc. and Facebook Inc. are facing their greatest challenge in responding appropriately to governments that demand user information from them as part of regular practice or to abuse power. In an email interview to Mint on Wednesday, Maclay underscored the policy gaps on the Internet, differences in cyber laws across nations and the forces transforming education, media and technology companies online. He hopes to elaborate on some of these views in Mumbai on Thursday, the concluding day of Ficci Frames,a conclave on the media and entertainment industry that began on Tuesday. Edited excerpts:

via Responding to govt requests is a challenge for online firms: Colin Maclay – Livemint.