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Problem Solving: A Practical Approach


(This post is a work in progress)


  • Identify: Symptoms/Effects
    • Why? why? why? Until we reach the end of the chain, then we have reached the root problem.
  • Develop Solution: Pose separate solutions and invest in the one that will provide the largest return on investment. 
    • Pros and cons, weighted rubric, swot analysis
    • Strengths, weaknesses, opportunities, threats
    • S.M.A.R.T. Goals
      • Specific
      • Measurable
      • Actionable
      • Relevant
      • Time-bound
  • Execute Plan
    • Gantt Chart
    • Project management software
  • Assess: Look to see if the symptoms and effects have been resolved
    • Assessment tools
      • Surveys
      • Tests
      • Analytics
      • Focus groups
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