Harvard Blogs | Rafael Luna Jr

(This post is a work in progress)

I.D.E.A.

• Identify: Symptoms/Effects
  • Why? why? why? Until we reach the end of the chain, then we have reached the root problem.
• Develop Solution: Pose separate solutions and invest in the one that will provide the largest return on investment. 
  • Pros and cons, weighted rubric, swot analysis
  • Strengths, weaknesses, opportunities, threats
  • S.M.A.R.T. Goals
    • Specific
    • Measurable
    • Actionable
    • Relevant
    • Time-bound
• Execute Plan
  • Gantt Chart
  • Project management software
• Assess: Look to see if the symptoms and effects have been resolved
  • Assessment tools
    • Surveys
    • Tests
    • Analytics
    • Focus groups