{"id":25,"date":"2009-04-29T12:17:13","date_gmt":"2009-04-29T16:17:13","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/malenacutuli\/?p=25"},"modified":"2009-04-29T12:18:36","modified_gmt":"2009-04-29T16:18:36","slug":"always-in-a-rush","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/2009\/04\/29\/always-in-a-rush\/","title":{"rendered":"Always in a rush?"},"content":{"rendered":"<p>Sometimes, busy people need to remind themselves (and us) how busy they are by shaving off the last two seconds of what would otherwise be a pleasant interaction.<\/p>\n<p>At Nobu in London the other day, the hostess, who is\u00a0<em>paid<\/em>\u00a0to be busy, looked up our name in the reservations book and then said, &#8220;over there against the wall,&#8221; while she pointed. She repeated this approach with at least three other parties.<\/p>\n<p>How much longer to say, &#8220;Welcome, we&#8217;ll be ready for you in just a second. Would you mind waiting over there please?&#8221; Amazingly, saying that while smiling takes precisely the same amount of time.<\/p>\n<p>I know you&#8217;re busy, so I&#8217;ll keep this short&#8230; if you&#8217;re going to interact, spend a few extra beats to be calm and gracious. It&#8217;s hard to overstate how much better everyone will feel and how much more productive you&#8217;ll become as a result.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes, busy people need to remind themselves (and us) how busy they are by shaving off the last two seconds of what would otherwise be a pleasant interaction. At Nobu in London the other day, the hostess, who is\u00a0paid\u00a0to be busy, looked up our name in the reservations book and then said, &#8220;over there against [&hellip;]<\/p>\n","protected":false},"author":2097,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[127],"tags":[],"class_list":["post-25","post","type-post","status-publish","format-standard","hentry","category-general"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/posts\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/users\/2097"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":4,"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/posts\/25\/revisions"}],"predecessor-version":[{"id":29,"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/posts\/25\/revisions\/29"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/media?parent=25"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/categories?post=25"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/malenacutuli\/wp-json\/wp\/v2\/tags?post=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}