{"id":289,"date":"2003-12-13T23:32:08","date_gmt":"2003-12-14T04:32:08","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/hoanga\/2003\/12\/13\/why-do-phone-and-cable-companies-make-"},"modified":"2006-12-15T23:23:37","modified_gmt":"2006-12-16T04:23:37","slug":"why-do-phone-and-cable-companies-make-it-so-hard-to","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/hoanga\/2003\/12\/13\/why-do-phone-and-cable-companies-make-it-so-hard-to\/","title":{"rendered":"Why do phone and cable companies make it so hard to&#8230;"},"content":{"rendered":"<p><a name='a234'><\/a><\/p>\n<p>Why is that everyime I try looking on a phone or cable companies website for information for their brick &amp; mortar stores I can&#8217;t find anything?  It requires seaching and searching.   Instead they&#8217;ve jumped on this notion of &#8220;Use the Online Services!!!&#8221;   That&#8217;s great when things are workign as they planned.  But how abuot when they aren&#8217;t?    That&#8217;s where interacting with a human in person can be much more clarifying about the problem.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why is that everyime I try looking on a phone or cable companies website for information for their brick &amp; mortar stores I can&#8217;t find anything? It requires seaching and searching. Instead they&#8217;ve jumped on this notion of &#8220;Use the Online Services!!!&#8221; That&#8217;s great when things are workign as they planned. But how abuot when [&hellip;]<\/p>\n","protected":false},"author":703,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1215,364,1217,260],"tags":[],"class_list":["post-289","post","type-post","status-publish","format-standard","hentry","category-gripe","category-japan","category-stupid","category-tech"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/posts\/289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/users\/703"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/comments?post=289"}],"version-history":[{"count":0,"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/posts\/289\/revisions"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/media?parent=289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/categories?post=289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/hoanga\/wp-json\/wp\/v2\/tags?post=289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}