{"id":1022,"date":"2015-09-22T01:00:48","date_gmt":"2015-09-22T05:00:48","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/hlscasestudies\/?p=1022"},"modified":"2015-09-25T15:53:06","modified_gmt":"2015-09-25T19:53:06","slug":"keeping-conflict-at-bay","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/hlscasestudies\/2015\/09\/22\/keeping-conflict-at-bay\/","title":{"rendered":"Keeping Conflict at Bay"},"content":{"rendered":"

\"72510316_62921240d0_o\"<\/a><\/p>\n

\u201cGolden Gate Symphony Orchestra<\/a>,\u201d a newly released, multi-party role play case by Scott K. Dasovitch under the direction of Professor Robert C. Bordone, explores the various challenges that a\u00a0renowned\u00a0symphony orchestra faces during a complex time of negotiations.<\/p>\n

Although the orchestra has operated in a deficit for several years, a donor has just offered a $20 million gift to the endowment under the condition that the orchestra must balance its budget in the upcoming negotiation. In light of this donation, the musicians now call for an increase in wages, while management hopes to keep expenses at bay. As the possibility of a strike looms in the background, the negotiators of the case must come to agreement on a range of issues, from salary and pension to a controversial \u201csmile\u201d policy that would govern musicians\u2019 demeanor onstage. The greatly opposed \u201csmile\u201d policy is particularly intriguing: instituted by the management, it asks the musicians to maintain eye contact with audience members and smile a few times during each concert. The musicians, though, remain unanimously dissatisfied with this policy, claiming that it is an insulting form of micromanagement to their serious art.<\/p>\n

An engaging exercise in conflict resolution, \u201cGolden Gate\u201d provides a challenging opportunity for participants to engage in a complex negotiation involving multiple stages and multiple issues. The case is designed as a three-on-three negotiation, though it could also be run as a one-on-one exercise. Because of the complexity of the issues and background, participants should plan to invest time in preparation:\u00a0 at least 1 to 1.5 hours to read the General and Confidential Information, and an additional hour for the teams of three to meet on their own prior to the main negotiation.\u00a0 The negotiation between the teams should take place within a four-hour time block.<\/p>\n

The case offers a multitude of potential directions for an instructor\u2019s debrief:\u00a0 the instructor could cover how the groups of three negotiated a process, roles, and their intra-team dynamic; how the teams of three negotiated together to arrive at a substantive resolution (or not); and the challenges of negotiating in a group.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cGolden Gate Symphony Orchestra,\u201d a newly released, multi-party role play case by Scott K. Dasovitch under the direction of Professor Robert C. Bordone, explores the various challenges that a\u00a0renowned\u00a0symphony orchestra faces during a complex time of negotiations. Although the orchestra … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":7299,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-1022","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4CR8M-gu","jetpack-related-posts":[{"id":1090,"url":"https:\/\/archive.blogs.harvard.edu\/hlscasestudies\/2016\/03\/23\/new-product-the-allergan-board-under-fire-a-and-b\/","url_meta":{"origin":1022,"position":0},"title":"NEW PRODUCT: The Allergan Board Under Fire (A) and (B)","author":"Amanda Reilly","date":"March 23, 2016","format":false,"excerpt":"The Case Development Initiative (CDI) at Harvard Law School recently debuted a new case study on the HLS Case Studies website. CDI develops role plays and case studies based on strategic and organizational issues faced by legal organizations. These cases focus on real life situations and are suitable for law\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Coates (5)","src":"https:\/\/i0.wp.com\/blogs.harvard.edu\/hlscasestudies\/files\/2016\/03\/Coates-5-1024x683.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.harvard.edu\/hlscasestudies\/files\/2016\/03\/Coates-5-1024x683.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.harvard.edu\/hlscasestudies\/files\/2016\/03\/Coates-5-1024x683.jpg?resize=525%2C300 1.5x"},"classes":[]},{"id":218,"url":"https:\/\/archive.blogs.harvard.edu\/hlscasestudies\/2013\/02\/22\/negotiation-role-plays-available-on-the-case-studies-portal\/","url_meta":{"origin":1022,"position":1},"title":"Negotiation Role Plays Available on The Case Studies Portal","author":"Lisa Brem","date":"February 22, 2013","format":false,"excerpt":"The Program on Negotiation (PON) at Harvard Law School, a community of negotiation scholars, educators, and staff from HLS, Tufts University, and the Massachusetts Institute of Technology, is one of the world's premier research and educational resources for negotiation theory and practice. We are happy to announce that PON has\u2026","rel":"","context":"In "Program on Negotiation"","block_context":{"text":"Program on Negotiation","link":"https:\/\/archive.blogs.harvard.edu\/hlscasestudies\/category\/program-on-negotiation\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.law.harvard.edu\/hlscasestudies\/files\/2013\/02\/langdell-snow.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":928,"url":"https:\/\/archive.blogs.harvard.edu\/hlscasestudies\/2015\/02\/24\/law-ethics-and-policy-in-humanitarian-crises-a-student-perspective-on-new-simulations\/","url_meta":{"origin":1022,"position":2},"title":"Law, Ethics, and Policy in Humanitarian Crises: A Student Perspective on New Simulations","author":"Elizabeth Moroney","date":"February 24, 2015","format":false,"excerpt":"New Products: Somalia in Crisis: Famine, Counterterrorism, and Humanitarian Aid By Danae Paterson In the fall of 2014, the Harvard Law School Program on International Law and Armed Conflict (PILAC) offered prototypes of two case studies under the thematic umbrella of Somalia in Crisis: Famine, Counterterrorism, and Humanitarian Aid. The\u2026","rel":"","context":"In "Program on International Law and Armed Conflict Blog Posts"","block_context":{"text":"Program on International Law and Armed Conflict Blog Posts","link":"https:\/\/archive.blogs.harvard.edu\/hlscasestudies\/category\/program-on-international-law-and-armed-conflict-blog-posts\/"},"img":{"alt_text":"somalia2","src":"https:\/\/i0.wp.com\/blogs.law.harvard.edu\/hlscasestudies\/files\/2015\/02\/somalia2-500x341.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":983,"url":"https:\/\/archive.blogs.harvard.edu\/hlscasestudies\/2015\/06\/16\/is-your-case-teaching-learner-centered-its-harder-than-you-think\/","url_meta":{"origin":1022,"position":3},"title":"Is Your Case Teaching Learner-Centered? 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