{"id":4763,"date":"2004-03-17T17:58:14","date_gmt":"2004-03-17T21:58:14","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/formerlyknownas\/2004\/03\/17\/the-hardest-part-of-the-watch"},"modified":"2011-08-05T14:58:56","modified_gmt":"2011-08-05T18:58:56","slug":"the-hardest-part-of-the-watchdog-role","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/2004\/03\/17\/the-hardest-part-of-the-watchdog-role\/","title":{"rendered":"The Hardest Part of the Watchdog Role"},"content":{"rendered":"<p><a name='a1046'><\/a><\/p>\n<p><DIV><FONT face=\"Arial\" size=\"2\">The most difficult thing about being an ethics gadfly-watchdog is not the feeling of futility, nor the enormity of the task.&nbsp; For me, the hardest part about the <EM>ethicalEsq<\/EM>&nbsp;role is the knowledge that what I have to say will often offend perfectly decent men and women.&nbsp; In fact, lawyers who are most atuned to practicing ethically may be the most offended.<\/FONT><\/DIV><br \/>\n<DIV align=\"right\"><FONT face=\"Arial\" size=\"2\"><img decoding=\"async\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/you.jpg\" alt=\"you!\" \/> . . <FONT face=\"Times New Roman,Times,Serif\"><STRONG><EM>me?<\/EM><\/STRONG><\/FONT><\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">This recently happened after my discussion on March 4th of law firm <\/FONT><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/2004\/03\/04#a981\"><FONT face=\"Arial\" size=\"2\">branding<\/FONT><\/A><FONT face=\"Arial\" size=\"2\">.&nbsp; In the post, I voiced concerns aboout applying the premium-brand technique to the provision of legal services, &#8220;no matter the decency and quality of a particular lawyer or firm using the marketing techniques.&#8221;&nbsp;&nbsp; My analysis used statements by <\/FONT><A href=\"http:\/\/thenonbillablehour.typepad.com\/nonbillable_hour\/2004\/02\/meaningful_mark.html\"><FONT face=\"Arial\" size=\"2\">Matt Homann<\/FONT><\/A><FONT face=\"Arial\" size=\"2\">&nbsp;from his <EM>the [non]billable hour<\/EM> weblog as examples of the branding philosophy that concerns me.&nbsp; Matt responded in a short and strong <\/FONT><FONT face=\"Arial\" size=\"2\"><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/discuss\/msgReader$1025?mode=day\">Commen<\/A><\/FONT><FONT face=\"Arial\" size=\"2\"><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/discuss\/msgReader$1025?mode=day\">t<\/A>: <\/FONT><\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><EM>Cheap shot, David. Get to know me better before calling my ethics into question.<\/EM> <\/FONT><\/DIV><\/BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">Matt is correct to suggest that I do not know him very well.&nbsp; [I had a long telephone call with him last year about promoting mediation, and I&#8217;ve been reading his weblog daily from the day it was launched a few months ago &#8212; and plugged it that first day on <EM>ethicalEsq<\/EM>.]&nbsp;&nbsp; From what I do know,&nbsp;Matt appears to be exactly the kind of decent, conscientious lawyer we need more of, <EM>and<\/EM> the kind of ethically-atuned lawyer I especially dislike offending.<\/FONT><\/DIV><br \/>\n<UL><br \/>\n<LI><FONT face=\"Arial\" size=\"2\">You can decide for yourself whether I took cheap shots at Matt.&nbsp;&nbsp; Part of my position on marketing and branding by lawyers is that it concentrates on subjects that are rather superficial, and are thus quite amenable to <A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/2004\/03\/03#a955\">spoofing<\/A> <\/FONT><\/LI><\/UL><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">&#8220;question mark gray&#8221;&nbsp; I do <EM>not<\/EM> believe that I have called Matt&#8217;s personal-professional&nbsp;ethics into question.&nbsp;&nbsp; My readers will have to decide for themselves whether they think I have.&nbsp; When writing a weblog, giving examples (with links, if possible) is very important.&nbsp; Because Matt has an articulate forum at his weblog, and seems to be a man of integrity, using examples from his site is quite natural.&nbsp;&nbsp;Also, there seems to be <EM>no way<\/EM> to advocate for bringing fiducial principles more fully into the lawyer-client relationship, or better informing the client on fee-related issues<EM>,<\/EM> or making lawyer services more affordable for the average consumer, without suggesting that the legal profession &#8212; and therefore individual lawyers &#8212; are falling short&nbsp;of what <EM>I believe<\/EM>&nbsp;should be the ethical duties or aspirations of the profession.&nbsp;&nbsp; <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">However, saying a particular practice or business approach seems to have ethical pitfalls for lawyers&nbsp;or negative results for clients is not, in my mind, the same as questioning an individual lawyer&#8217;s ethics.&nbsp; I cannot know his or her intentions, nor how each client is treated by the lawyer.&nbsp; <\/FONT><\/DIV><br \/>\n<UL><br \/>\n<LI><FONT face=\"Arial\" size=\"2\">For example,&nbsp;it&#8217;s been ten weeks since I first raised <A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/2004\/01\/28#a623\">questions<\/A> about the practice of &#8220;value billing&#8221; by lawyers.&nbsp; I raised it in reaction to&nbsp;Matt Homann&#8217;s praise of value billing.&nbsp; And, I have literally checked his site every day since then to see if&nbsp;Matt has&nbsp;more fully explained&nbsp;his approach to value billing.&nbsp; Since I agree with him that hourly billing has many problems, I would love to find an approach to value billing that is fair to both lawyer and client.&nbsp; I hope Matt will soon unveil a roadmap to achieving that goal.<\/FONT><FONT face=\"Arial\" size=\"2\"><\/FONT><\/LI><\/UL><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT><FONT face=\"Arial\" size=\"2\">I apologize if I have offended Matt Homann, or any lawyers who in good faith attempt to live up to their ethical duties.&nbsp; It&#8217;s quite easy to tell when I believe particular conduct is straight out unethical &#8212; I say it.&nbsp;&nbsp; However, I have no investigatory powers or magic ways to learn about any one lawyer&#8217;s behavior.&nbsp;&nbsp; When I raise general concerns over particular types of conduct, only the individual lawyer knows if my concerns are applicable to his practice &#8212; or whether my concerns are valid ones that need full consideration.<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><img decoding=\"async\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/boxergray.gif\" alt=\"boxer gray\" \/>&nbsp; Pulling my punches because I like, admire, or enjoy a particular attorney is not, in my view, an&nbsp;appropriate way to run this weblog.&nbsp; Being an ethics watchdog is not fun &#8212; especially for someone who genuinely likes people and likes to please them. &nbsp;If someone else is out there ably doing the legal watchdog role, or the profession already does a great job policing itself, <EM>please<\/EM> let me know, so <EM>ethicalEsq<\/EM> can retire and let <EM>haikuEsq<\/EM> run this website (perhaps with some help from the cuddly&nbsp;<EM>skepticalEsq<\/EM>).&nbsp; <\/FONT><\/DIV><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The most difficult thing about being an ethics gadfly-watchdog is not the feeling of futility, nor the enormity of the task.&nbsp; For me, the hardest part about the ethicalEsq&nbsp;role is the knowledge that what I have to say will often offend perfectly decent men and women.&nbsp; In fact, lawyers who are most atuned to practicing [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2926],"tags":[],"class_list":["post-4763","post","type-post","status-publish","format-standard","hentry","category-pre-06-2006"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6kP1R-1eP","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/users\/94"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/comments?post=4763"}],"version-history":[{"count":1,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4763\/revisions"}],"predecessor-version":[{"id":13923,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4763\/revisions\/13923"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/media?parent=4763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/categories?post=4763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/tags?post=4763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}