{"id":4515,"date":"2003-07-21T20:03:15","date_gmt":"2003-07-22T00:03:15","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/formerlyknownas\/2003\/07\/21\/an-obligation-to-use-computer"},"modified":"2011-08-05T15:00:49","modified_gmt":"2011-08-05T19:00:49","slug":"an-obligation-to-use-computer-research","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/2003\/07\/21\/an-obligation-to-use-computer-research\/","title":{"rendered":"An Obligation to Use Computer Research?"},"content":{"rendered":"<p><a name='a130'><\/a><\/p>\n<p><FONT face=\"Arial\"><br \/>\n<P>The current edition of <A href=\"http:\/\/www.abanet.org\/genpractice\/magazine\/june2003\/june2003toc.html\"><I>GPSolo<\/I> magazine<\/A> focuses on Security and Ethics. (Vol. 20, No. 4, June 2003)&nbsp; One intriguing article looks into the ethical and liability <B>risks from not using new technology <\/B>in one&#8217;s law practice.<\/P><br \/>\n<P>Written by <U>Diane Karpman<\/U>, a California legal ethics expert, the June &#8217;03 article is entitled <I><STRONG><A href=\"http:\/\/www.abanet.org\/genpractice\/magazine\/june2003\/keepup.html\">Keep Up or Face Peril<\/A><\/STRONG><\/I>.&nbsp; In it, Karpman discusses whether the availability and widespread use of computer technology will affect malpractice and negligence liability by <U>changing the required standard of care<\/U>. She also muses over the possible excessiveness of fees charged by a lawyer who does &#8220;book research&#8221; and takes significantly longer to complete a project, resulting in higher hourly fees. <\/P><br \/>\n<P>Here are some of Karpman&#8217;s thoughts [emphasis added]:<\/P><br \/>\n<P><EM>Internet accessibility is about to profoundly change our research obligations, since vast amounts of information are readily available to everyone, including courts and clients. The information revolution is a <U>double-edged sword<\/U>, providing the power to decimate our opponents but also making lawyers targets for failing to take advantage of the bounty of information. <\/EM><\/P><FONT face=\"Arial\"><br \/>\n<P>&#8220;If the average attorney would have found and used that [important] case, then the failure to do so is below average and therefore below the ordinary standard in the community. &nbsp;Falling below the average, typical, ordinary standard in the community opens the door to charges of professional negligence. In this case <U>liability would not be for failing to use technology<\/U>, but for failing to find the information that other lawyers could find and use for their clients&#8217; benefit.&#8221;<\/P><br \/>\n<P><EM>Once it was common to obtain specific consent from a client in the fee agreement to employ computer-assisted research, which generally required an additional fee. Perhaps now the opposite should occur:&nbsp; Clients are not permitted to preapprove or waive negligence or incompetence, but <U>if we choose not to use computer research, our clients should possibly be notified<\/U>.<\/EM><\/P><br \/>\n<P>&#8220;Computer-assisted legal research is faster, more complete, and more efficient. . . . . Someday lawyers may have to obtain client approval to use books, which are far more time consuming and inefficient. Of course, you don&#8217;t need your clients&#8217; approval to be inefficient. You just can&#8217;t charge them for it.&#8221; <\/P><br \/>\n<P><EM>If the use of computer research engines makes the average attorney in the community capable of researching a particular issue in 1.5 hours, while without the computer it takes an attorney six hours to do the work, the <U>potential for litigation with clients respecting fees<\/U> increases significantly. <\/EM><\/P><br \/>\n<P>&#8220;Once access to legal information was within the dominion and control of the profession. That is simply no longer true, since computers are ubiquitous. When a clear tune is coming from the bench and from clients, lawyers simply cannot ignore the music.&#8221; <\/P><br \/>\n<UL><br \/>\n<LI>Many years ago, I remember hearing lawyers talking about charging their hourly-fee clients <EM><U>as if<\/U> <\/EM>they had used &#8220;book research,&#8221; although they had actually used much quicker computerized research&nbsp; &#8212; clearly unethical fee padding.&nbsp;&nbsp; Karpman&nbsp;may indeed be correct that lawyers doing &#8220;book research&#8221; may soon have to charge hourly-fee clients <EM>as if<\/EM> they had used quicker, more efficient comuterized research.&nbsp; Otherwise, the resultant fee could clearly be excessive and unethical.&nbsp; &nbsp;&nbsp;<br \/>\n<LI>What are your thoughts on the issues raised by Karpman?&nbsp; Let us know, using our Comments feature below.<\/LI><\/UL><br \/>\n<P><FONT color=\"maroon\"><STRONG><EM>Supplement<\/EM><\/STRONG><FONT color=\"black\"><STRONG><EM> <\/EM><\/STRONG>(7\/22\/03)<\/FONT><EM><STRONG>:<\/STRONG>&nbsp; <\/EM><\/FONT>For a thoughtful,&nbsp;opposing perspective, see <U>Mark Tuft<\/U>&#8216;s article in the same issue of <EM>GPSolo<\/EM>, entitled <A href=\"http:\/\/www.abanet.org\/genpractice\/magazine\/june2003\/judgment.html\"><STRONG>A La<\/A><A href=\"http:\/\/www.abanet.org\/genpractice\/magazine\/june2003\/judgment.html\">wyer&#8217;s Judgment Will Never Be Automated<\/STRONG><\/A>&nbsp; . Tuft makes some good points, arguing that &#8220;Just because technology provides greater efficiencies and may afford lawyers a competitive advantage does not mean that it is unethical not to use technology. It&#8217;s the quality of the legal work-not the speed at which it is done-that matters.&#8221;&nbsp;&nbsp; <\/P><br \/>\n<P>Tuft adds, &#8220;Competence as an ethical matter is based on the lawyer&#8217;s legal ability, not technical ability, and implies keeping abreast of new developments in law.&nbsp; Employing electronic research may be efficient, but if a lawyer is able to find the law and apply it correctly, the lawyer is acting competently regardless of how the information was obtained.&#8221;&nbsp;&nbsp;&nbsp; He adds:<\/P><br \/>\n<BLOCKQUOTE><br \/>\n<P>&#8220;Lawyers are ethically obligated to communicate with their clients. This means keeping clients reasonably informed about the status of their matters, <U>consulting with clients about the means by which the clients&#8217; objectives are to be accomplished<\/U>, and promptly complying with reasonable requests for information.4 Modern technologies afford efficient means of communication, including e-mail, extranets, and other wireless and web-based systems. Which to use, however, is for lawyers and their clients to work out.&#8221;&nbsp; [emphasis added]<\/P><\/BLOCKQUOTE><br \/>\n<P dir=\"ltr\">I&#8217;m not sure that &#8220;technical ability&#8221; can be totally removed from the concept of competence.&nbsp; I agree about the need to keep the client&nbsp;informed and in the loop concerning the means used to meet objectives.&nbsp; I would add, however, that the&nbsp;communication must ensure that the client is&nbsp;told when using a particular research method may&nbsp;result in considerably&nbsp;higher hourly fees.<\/P><br \/>\n<P dir=\"ltr\"><FONT color=\"red\"><STRONG>Update (7\/23\/03)<\/STRONG><FONT color=\"black\">:&nbsp; <U>Tom Mighell<\/U> at <A href=\"http:\/\/www.inter-alia.net\/\"><STRONG>Inter Alia<\/STRONG><\/A><\/FONT><\/FONT><STRONG>&nbsp;<\/STRONG>added his Comments this morning&nbsp;on this topic (click on Discussion in the right margin for Tom&#8217;s comment, and that of <A href=\"http:\/\/www.myshingle.com\">MyShingle.com<\/A>&#8216;s <U>Carolyn Elefant<\/U>), and expanded his thoughts in a posting of his own that is worth a peek.&nbsp; <STRONG>TVC Alert<\/STRONG> has also <A href=\"http:\/\/www.virtualchase.com\/TVCAlert\/jul03\/23jul03.html#ethics\">pointed<\/A> to this posting and the resulting discussion.&nbsp; (Welcome to the legions of <EM>Inter Alia <\/EM>fans and avid TVC Alert readers pointed in this direction by Tom and Genie.)<\/P><\/FONT><\/FONT><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The current edition of GPSolo magazine focuses on Security and Ethics. (Vol. 20, No. 4, June 2003)&nbsp; One intriguing article looks into the ethical and liability risks from not using new technology in one&#8217;s law practice. Written by Diane Karpman, a California legal ethics expert, the June &#8217;03 article is entitled Keep Up or Face [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2926],"tags":[],"class_list":["post-4515","post","type-post","status-publish","format-standard","hentry","category-pre-06-2006"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6kP1R-1aP","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/users\/94"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/comments?post=4515"}],"version-history":[{"count":1,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4515\/revisions"}],"predecessor-version":[{"id":14226,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4515\/revisions\/14226"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/media?parent=4515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/categories?post=4515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/tags?post=4515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}