{"id":4510,"date":"2003-07-18T09:16:36","date_gmt":"2003-07-18T13:16:36","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/formerlyknownas\/2003\/07\/18\/mass-offers-more-proof-that-s"},"modified":"2011-08-05T15:00:50","modified_gmt":"2011-08-05T19:00:50","slug":"mass-offers-more-proof-that-self-help-centers-are-better-than-free","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/2003\/07\/18\/mass-offers-more-proof-that-self-help-centers-are-better-than-free\/","title":{"rendered":"Mass. Offers More Proof That Self-Help Centers Are Better Than Free Lawyers"},"content":{"rendered":"<p><a name='a118'><\/a><\/p>\n<p><FONT face=\"Arial\" color=\"#000000\"><br \/>\n<P>Although there was good news out of <B>Massachusetts<\/B> yesterday for <B>legal aid <\/B>lawyers and clients, the drama suggests once again that we need a better approach than offering free lawyers to consumers, if we are serious about solving the crisis in access to legal services. <\/P><br \/>\n<P><\/FONT><FONT face=\"Arial\">As noted by <A href=\"http:\/\/myshingle.com\/article.pl?sid=03\/07\/17\/2019233&amp;mode=thread\">MyShingle.com<\/A>, which pointed to <EM>this <A href=\"http:\/\/www.gazettenet.com\/07172003\/news\/7593.htm\">AP article<\/A>&nbsp;<\/EM><\/FONT><FONT face=\"Arial\" color=\"#000000\"> from the <I>Hampshire Daily Gazette <\/I>(7\/17\/03)<\/FONT><FONT face=\"Arial\">, lawmakers in the Massachusetts House voted yesterday to restore the $7.6 million budget of the Massachusetts Legal Assistance Corporation, the state&#8217;s main program for providing civil legal aid to the poor, and to restore $501,000 for another program that provides legal aid to the mentally ill. According to today&#8217;s <I><A href=\"http:\/\/www.boston.com\/dailynews\/198\/region\/House_and_Senate_tackle_more_o:.shtml \">Boston Globe<\/A><\/I>, <\/FONT><FONT face=\"Arial\" color=\"#000000\">the State Senate agreed to go along with the House in order restore the funds by <\/FONT><FONT face=\"Arial\">overriding <B>vetoes by Gov. Mitt Romney<\/B>.<B> <\/P><\/B><br \/>\n<P>Romney had used his line item veto to remove legal aid moneys. As the <I>AP article <A href=\"http:\/\/www.gazettenet.com\/07172003\/news\/7593.htm\">explained<\/A><\/I><\/FONT><FONT face=\"Arial\" color=\"#000000\"> :<\/P><\/FONT><I><FONT face=\"Arial\"><\/I><br \/>\n<BLOCKQUOTE><br \/>\n<P>&#8220;Romney defended his legal aid vetoes, saying the state simply can&#8217;t afford the programs in the midst of the <B>ongoing fiscal crunch<\/B>. The cuts were needed to help close a $200 million hole in the Legislature&#8217;s final budget, he said. <\/P><br \/>\n<P>&#8220;&#8216;One looks at which functions state government provides that are absolutely essential &#8230; and providing funding for <B>civil lawsuits struck us as not being absolutely essential,<\/B>&#8216; he said Wednesday. &#8216;It&#8217;s a good thing to do. It&#8217;s a nice thing to do. But it&#8217;s not essential.'&#8221;<\/P><\/BLOCKQUOTE><br \/>\n<P>Romney had also noted that &#8220;This would be a great place for firms to <STRONG>focus their <EM>pro bono<\/EM> work<\/STRONG>, which is doing civil litigation for the poor.&#8221;&nbsp; The presidents of four legal associations wrote a letter to House Speaker Thomas Finneran urging him to override the vetoes before the summer break. (go <I><A href=\"http:\/\/www.bostonbar.org\/prs\/index.htm#\">here<\/A><\/I><\/FONT><FONT face=\"Arial\" color=\"#000000\">&nbsp;and click on &#8220;News Releases&#8221; to locate the bar leaders&#8217; 7\/17\/03 letter).<\/FONT><FONT face=\"Arial\"> <\/P><br \/>\n<P>Just three days ago (7\/15\/03), I argued&nbsp;that&nbsp;<\/FONT><B><U><FONT face=\"Arial\" color=\"#0000ff\"><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/2003\/07\/15#a111\">Pro Bono is Not the Answer to the Access Problem<\/A><\/B><\/U><\/FONT><FONT face=\"Arial\" color=\"#000000\">.&nbsp; Now, I&#8217;m more sure than ever.&nbsp;&nbsp; If <B>legal aid funds <\/B>for the poorest and most vulnerable Americans are in jeopardy in Massachusetts, they will be <B>in grave danger across the nation<\/B>, as each state faces its budget deficits.&nbsp;&nbsp; Despite Romney&#8217;s flip remark about <I>pro bono<\/I> work filling in the gap, it&#8217;s clear that there will never be enough volunteer legal assistance to serve even a tiny fraction of the needs of the poor, and such programs don&#8217;t even <I>try<\/I> to help the scores of millions of moderate income consumers who are underserved by, or shut out of, our judicial and legal system. <\/P><br \/>\n<P>However, with relatively modest public or private resources, we could establish <B>Self-Help or <I>Pro Se<\/I> Centers in each community<\/B>, and provide statewide internet access to forms and information that would allow most Americans &#8212; including many of the poorest consumers &#8212; to handle most of their everyday legal needs themselves (especially with added &#8220;unbundled&#8221; assistance from attorneys, as needed). <\/P><br \/>\n<UL><br \/>\n<LI>I do not have current figures, but in 1997, with an annual budget of $200,000, over 400 persons a day used the Maricopa County&nbsp;Superior Court&#8217;s <B>Self-Service Center in Phoenix<\/B>,<B> <\/B>and 150 more people per day logged onto their <A href=\"http:\/\/www.superiorcourt.maricopa.gov\/ssc\/sschome.html \">website<\/A>, which offered access to over 400 documents and forms that are available at the Center. Presiding Judge Robert D. Myers has said that there has been a &#8220;tremendous&#8221; improvement in court operations since the Center opened.<\/LI><\/UL><br \/>\n<P>Because the <B>Massachusetts Bar Association<\/B> was so anxious to see the legal aid funds restored, I looked at its site to see what else MBA is doing to help make the legal system more accessible.&nbsp; My expectations were raised, after learning that <\/FONT><FONT face=\"Arial\"><EM>Article XI <\/EM>of the Constitution of the commonwealth of Massachusetts provides:<EM> <\/EM><\/P><br \/>\n<BLOCKQUOTE><br \/>\n<P>&#8220;Every subject of the Commonwealth ought to find a certain remedy, by having recourse to the laws, for all injuries or wrongs which he may receive in his person,property or character. He ought to obtain right and justice freely, and without being obliged to purchase it; completely, and without any denial; promptly, and without delay; conformably to the laws.&#8221; <\/P><\/BLOCKQUOTE><\/FONT><FONT face=\"Arial\" color=\"#000000\"><br \/>\n<P>But, my hopes that MBA would be a part of the solution rather than the problem were dashed.&nbsp;&nbsp; Here are some of the reasons:<\/P><\/FONT><FONT face=\"Arial\"><\/FONT><FONT face=\"Arial\" color=\"#000000\"><br \/>\n<OL><br \/>\n<LI>There&nbsp;has apparently been very little progress since the <\/FONT><FONT face=\"Arial\">Probate and Family Court Department of the State judiciary issued its 1997 <STRONG><EM><A href=\"http:\/\/www.state.ma.us\/courts\/courtsandjudges\/courts\/probateandfamilycourt\/prosefinalreport.pdf \">Pro Se Committee Report<\/A><\/EM><\/STRONG>,<\/FONT><FONT face=\"Arial\" color=\"#000000\"> <\/FONT><FONT face=\"Arial\"><FONT color=\"black\"><EM>Pro Se Litigants: The Challenge of the Future<\/EM><\/FONT><\/FONT><FONT face=\"Arial\"> (Oct. 29, 1997, 85 pp. pdf format), and asked for the cooperation and assistance of bar leaders.&nbsp; A search of the MBA&#8217;s large cache of documents, revealed only 3 from the Access to Justice Committee containing the term <I>pro se<\/I>, all of which were members-only Minutes, and the last of which was created in February, 2001.&nbsp; A site-wide search for the term &#8220;self-help&#8221; returned similar dismal results.<\/FONT><br \/>\n<LI><FONT face=\"Arial\">The Pro Se Committee Report made many <STRONG>recommendations<\/STRONG>, including creating educational materials for <I>pro se <\/I>litigants and court staff, plus Self-Help facilitators, hotlines, simplified forms, unbundling efforts, and more.&nbsp; The <STRONG>response<\/STRONG> of bar President Edward P. Ryan, Jr., to these recommendations, can be seen in his <A href=\"http:\/\/massbar.org\/article.php?c_id=1608&amp;vt=2 \">article<\/A> <B><EM>Educating pro se litigants on the need for counsel<\/EM><\/B><I>.&nbsp;&nbsp; <\/I>As suggested by its title, the article asserts that self-represented litigants (plus judges and court employees) must be educated so they understand that every litigant needs a lawyer.&nbsp;&nbsp;&nbsp; A<\/FONT><FONT face=\"Arial\">&nbsp;program would be established, that would match <I>pro se<\/I> litigants with attorneys who would charge them for their services (but, maybe a little less than usual, if necessary to get the business).&nbsp; Amazingly, Ryan also complained that the self-represented got too much help at court, giving the &#8220;represented&#8221; clients the impression that they too might not need lawyers the next time they are at court. [As Dave Barry would say, I am NOT making this up.] <\/FONT><br \/>\n<LI><FONT face=\"Arial\" color=\"#000000\">Meanwhile, MBA is seeking Nominations for its annual <\/FONT><B><FONT face=\"Arial\">Access to Justice Awards.&nbsp; <\/B>Explaining that &#8220;These awards offer a unique opportunity to recognize the efforts and achievements of MBA members for their public-service contributions,&#8221; the <A href=\"http:\/\/massbar.org\/publications\/lawyersjournal\/article.php?c_id=4900&amp;vt=2\">Notice<\/A><\/FONT><FONT face=\"Arial\" color=\"#000000\"> states that Nominations may be submitted in various categories &#8212; every single one of which relates to an attorney acting as a salaried or <I>pro bono <\/I>lawyer or prosecutor, and none of which involves helping to improve access or services for those consumers wishing to represent themselves or to handle their own legal matters.<br \/>\n<LI>The MBA&#8217;s list of <A href=\"http:\/\/massbar.org\/publications\/lawyersjournal\/article.php?c_id=4234&amp;vt=2 \"><I>sponsored legislation<\/I> <\/A><\/FONT><FONT face=\"Arial\" color=\"#000000\">for the 2003-2004 session has more than three dozen entries, none of which appears aimed at helping the self-represented or otherwise improving access to the judicial system. <\/FONT><FONT face=\"Arial\"><br \/>\n<LI>An <A href=\"http:\/\/massbar.org\/publications\/lawyersjournal\/article.php?c_id=4895&amp;vt=2\">article<\/A> with the promising title <B><I>Local attorney works to make Probate and Family Court a more welcoming place<\/I> <\/B>(MBA <I>Law Journal<\/I>, by Krista Zanin, posted July 1, 2003) tells the story of an attorney who received an MBA Community Service Award through the Hampshire County Bar Association for her work <STRONG>beautifying the hallways<\/STRONG> of the court with a quilt and other artwork.<\/LI><\/OL><br \/>\n<P>There is no reason to believe that Massachusetts is any worse than the majority of States when it comes to the approach that bar leaders are taking toward solving the access crisis &#8212; only lawyer-centered&nbsp;options are being pursued.&nbsp;&nbsp;&nbsp; Such remedies will fall far short of serving the needs and preferences of potential consumers of legal services.&nbsp;&nbsp;&nbsp;Consumer and their advocates&nbsp;should be taking their demands and arguments directly to legislatures and judicial administrators, and seeking private charitable funding, to bring the benefits of&nbsp;Self-Help&nbsp;legal services to the broad public.&nbsp; Scarce<EM>&nbsp;pro <\/EM>bono and legal aid resources could then be used to help consumers unable to use self-help resources to assert their legal rights and needs.&nbsp;<\/P><\/FONT><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Although there was good news out of Massachusetts yesterday for legal aid lawyers and clients, the drama suggests once again that we need a better approach than offering free lawyers to consumers, if we are serious about solving the crisis in access to legal services. As noted by MyShingle.com, which pointed to this AP article&nbsp; [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2926],"tags":[],"class_list":["post-4510","post","type-post","status-publish","format-standard","hentry","category-pre-06-2006"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6kP1R-1aK","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/users\/94"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/comments?post=4510"}],"version-history":[{"count":1,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4510\/revisions"}],"predecessor-version":[{"id":14233,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4510\/revisions\/14233"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/media?parent=4510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/categories?post=4510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/tags?post=4510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}