{"id":4155,"date":"2005-10-14T22:59:43","date_gmt":"2005-10-15T02:59:43","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/formerlyknownas\/2005\/10\/14\/multi-non-tasking\/"},"modified":"2011-08-05T14:54:29","modified_gmt":"2011-08-05T18:54:29","slug":"multi-non-tasking","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/2005\/10\/14\/multi-non-tasking\/","title":{"rendered":"multi-non-tasking"},"content":{"rendered":"<div><font face=\"Arial\" size=\"2\"><img decoding=\"async\" alt=\"computer weary\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/computerweary.jpg\" \/>\u00a0\u00a0\u00a0 You wouldn&#8217;t believe all the pieces I had planned to <\/font><font face=\"Arial\" size=\"2\">write this week.\u00a0 I &#8220;started&#8221; all of them, if thinking <\/font><font face=\"Arial\" size=\"2\">vague thoughts, surfing the net fitfully, and just <\/font><font face=\"Arial\" size=\"2\">showing up in front of my computer counts.\u00a0 On the <\/font><font face=\"Arial\" size=\"2\">other hand, very little was completed and I&#8217;m feeling <\/font><font face=\"Arial\" size=\"2\">blogger remorse, while staring\u00a0a\u00a0guilt-filled weekend <\/font><font face=\"Arial\" size=\"2\">right in the face.<\/font><\/div>\n<blockquote>\n<div><font face=\"Arial\" size=\"2\">Ironically, today was no better than the rest of this <\/font><font face=\"Arial\" size=\"2\">week &#8212;\u00a0\u00a0<\/font><font face=\"Arial\" size=\"2\">even though I started the day clicking\u00a0through\u00a0\u00a0<\/font><font face=\"Arial\" size=\"2\">from the <\/font><font face=\"Arial\" size=\"2\">first\u00a0listing in <em><a href=\"http:\/\/www.virtualchase.com\/tvcalert\/transfer.asp?xmlFile=oct05\/14oct05.xml\">The Virtual Chase Alert<\/a><\/em>, titled <\/font><font face=\"Arial\" size=\"2\">&#8220;<\/font><font face=\"Arial\" color=\"#000000\" size=\"2\">Handling <\/font><font face=\"Arial\" color=\"#000000\" size=\"2\">Information Overload<\/font><font face=\"Arial\" size=\"2\">,&#8221; to Paul Chin&#8217;s article <\/font><font size=\"2\"><font face=\"Arial\">&#8220;<a href=\"http:\/\/www.intranetjournal.com\/articles\/200510\/pij_10_13_05a.html\"><em>Unplugged<\/em><\/a><em>: <\/em><\/font><\/font><font size=\"2\"><font face=\"Arial\"><em>Information Overload Requires a Human Solution<\/em>,&#8221; <\/font><\/font><font size=\"2\"><font face=\"Arial\">(<em>Intranet Journal<\/em>, Oct. 13, 2005).\u00a0 I agreed completely <\/font><\/font><font face=\"Arial\" size=\"2\">with everything Chin said, and I nonetheless managed <\/font><font face=\"Arial\" size=\"2\">to sputter and fritter away the day, going from topic to <\/font><font face=\"Arial\" size=\"2\">unfinished topic, distraction to distraction\u00a0(like this <\/font><font face=\"Arial\" size=\"2\">superfluous post).\u00a0 Chin&#8217;s <\/font><font face=\"Arial\" size=\"2\">words\u00a0have not helped\u00a0me <\/font><font face=\"Arial\" size=\"2\">(yet), <\/font><font face=\"Arial\" size=\"2\">but I hope you&#8217;ll read\u00a0them<\/font><font face=\"Arial\" size=\"2\"> &#8212; especially if any of <\/font><font face=\"Arial\" size=\"2\">the <\/font><font face=\"Arial\" size=\"2\">following <\/font><font face=\"Arial\" size=\"2\">excerpts rings a bell:<\/font><\/div>\n<\/blockquote>\n<div><font face=\"Times New Roman,Times,Serif\" size=\"2\"><img decoding=\"async\" alt=\"tiny check\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/tinycheck.gif\" \/>\u00a0 &#8220;Think for a moment about how many times <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">a day you break your train of thought or stop <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">what you&#8217;re working on to check your e-mail, <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">answer voicemail, Google something insignificant, <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">or check an online news site. I must admit that <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">I&#8217;ve been guilty of all these productivity infractions <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">in the past \u2014 and most of the times I wasn&#8217;t even <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">aware that I was doing it. It just naturally happened <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">because it was there. I can even recall some instances <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">where I interrupted my interruptions.&#8221;<\/font><\/div>\n<div><font face=\"Times New Roman\" size=\"2\" \/><\/div>\n<div><font face=\"Times New Roman,Times,Serif\" size=\"2\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <img decoding=\"async\" alt=\"tiny check\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/tinycheck.gif\" \/>\u00a0 &#8220;According to Dr. Donald Wetmore\u00a0. .\u00a0. the average <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">person is interrupted once every eight minutes.\u00a0 Eighty <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">percent of these interruptions are rated as having little-<\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">to-no value, creating approximately three hours of <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">wasted time per day.&#8221;<\/font><\/div>\n<blockquote>\n<div>\n<div><font face=\"Arial\" size=\"2\">in the middle <\/font><\/div>\n<div><font face=\"Arial\" size=\"2\">of the distraction &#8212;<\/font><\/div>\n<div><font face=\"Arial\" size=\"2\">an interruption<\/font><\/div>\n<\/div>\n<\/blockquote>\n<p><font face=\"Arial\" size=\"2\"><em><font face=\"Times New Roman\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. by\u00a0<\/font><\/em><a href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/stories\/storyReader$3281\"><font face=\"Times New Roman\" color=\"#000000\" size=\"2\"><strong><em>dagosan<\/em><\/strong><\/font><\/a><font face=\"Arial\" size=\"2\"><em>\u00a0\u00a0\u00a0\u00a0\u00a0<\/em><\/font><\/font><\/p>\n<div><font face=\"Times New Roman,Times,Serif\" size=\"2\"><img decoding=\"async\" alt=\"tiny check\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/tinycheck.gif\" \/>\u00a0 &#8220;It&#8217;s alright not to be plugged in 24\/7. I&#8217;ve person<\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">ally\u00a0improved my own productivity and ability to manage <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">large amounts of information with this lesson. Some <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">of my best articles were written in a quiet cafe with my <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">cell phone off and laptop offline. . . . Maybe if we <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">spend a little more time improving our own abilities to <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">organize our tasks and digest incoming information <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">we&#8217;ll actually improve the manner in which we use the <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">technology. Unplugged shouldn&#8217;t have to mean unglued.&#8221;<\/font><\/div>\n<blockquote>\n<div><font face=\"Times New Roman\" size=\"2\"><em><strong><font color=\"#ff0000\">update <\/font><\/strong><\/em>(Oct. 16, 2005):\u00a0 I just interrupted what I was doing <\/font><font face=\"Times New Roman\" size=\"2\">to tell you to take a look at today&#8217;s <em>NYT<\/em> article on the new <\/font><font face=\"Times New Roman\" size=\"2\">field of <em>Interruption Science<\/em>. See &#8220;<a href=\"http:\/\/www.nytimes.com\/2005\/10\/16\/magazine\/16guru.html?ei=5090&amp;en=c8985a80d74cefc1&amp;ex=1287115200&amp;partner=rssuserland&amp;emc=rss&amp;pagewanted=print\">Meet the Life Hackers<\/a>,&#8221; <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">by Clive Thompson, Oct. 16, 2005).\u00a0 It asks: <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">&#8220;If high-tech work distractions are inevitable, <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">then maybe we can re-engineer them so we <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">receive all of their benefits but few of their <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">downsides. Is there such a thing as a perfect <\/font><font face=\"Times New Roman,Times,Serif\" size=\"2\">interruption?&#8221;<\/font><\/div>\n<\/blockquote>\n<div><font size=\"2\"><font face=\"Times New Roman,Times,Serif\"><em><strong><font color=\"#ff0000\">update <\/font><\/strong><\/em>(Oct. 26, 2005):\u00a0 Over at <em><a href=\"http:\/\/www.myshingle.com\/my_shingle\/2005\/10\/did_you_ever_wo.html\">MyShingle<\/a><\/em>, Carolyn Elefant <\/font><\/font><font face=\"Times New Roman\" size=\"2\">interpreted the <em>NYT <\/em>article &#8220;Meet the Life Hackers&#8221; to mean <\/font><font face=\"Times New Roman\" size=\"2\">we can blame technology rather than ourselves when we seem <\/font><font face=\"Times New Roman\" size=\"2\">to get nothing done, despite spending the entire day on the <\/font><font face=\"Times New Roman\" size=\"2\">phone and answering emails. I think <a href=\"http:\/\/greatestamericanlawyer.typepad.com\/greatest_american_lawyer\/2005\/10\/continuous_part.html\"><em>Greatest American Lawyer<\/em><\/a> <\/font><font face=\"Times New Roman\" size=\"2\">drew the more useful insight from the <em>Times<\/em> article, when he <\/font><font face=\"Times New Roman\" size=\"2\">noted that we seem to get more done in the off-hours, when <\/font><font face=\"Times New Roman\" size=\"2\">there are far fewer interruptions.<\/font><\/div>\n<div><font face=\"Times New Roman\" size=\"2\" \/><\/div>\n<div><font face=\"Times New Roman\" size=\"2\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 But, I think Chin&#8217;s &#8220;<a href=\"http:\/\/www.intranetjournal.com\/articles\/200510\/pij_10_13_05a.html\">Unplugged<\/a>&#8221; article has the more truthful and <\/font><font face=\"Times New Roman\" size=\"2\">helpful message, when he states we <em>do<\/em> have to discipline ourselves <\/font><font face=\"Times New Roman\" size=\"2\">to resist the interruptions that are unproductive or non-urgent<\/font><font face=\"Times New Roman\" size=\"2\">:\u00a0 <\/font><\/div>\n<ol>\n<li><font face=\"Times New Roman\" size=\"2\">&#8220;If you don&#8217;t already possess the basic skills to manage <\/font><font face=\"Times New Roman\" size=\"2\">information, technology might become a hindrance more <\/font><font face=\"Times New Roman\" size=\"2\">than a help \u2014 it becomes a liability, a part of the problem. <\/font><font face=\"Times New Roman\" size=\"2\">Not only will you be overwhelmed by information, you&#8217;ll <\/font><font face=\"Times New Roman\" size=\"2\">have to wrestle with the software as well. &#8221;\u00a0 and,\u00a0 <\/font><\/li>\n<li><font face=\"Times New Roman\" size=\"2\">&#8220;Information overload is a human problem that needs a <\/font><font face=\"Times New Roman\" size=\"2\">human solution. Before we can design better software, we <\/font><font face=\"Times New Roman\" size=\"2\">first need to understand and address our own abilities (or <\/font><font face=\"Times New Roman\" size=\"2\">inabilities) to manage information and organize our work day.&#8221; <\/font><\/li>\n<li><font face=\"Times New Roman\" size=\"2\">&#8220;If you&#8217;re inefficient to begin with, no amount of technology <font face=\"Times New Roman\" size=\"2\">will fix that. It will just mean you&#8217;re inefficient with an expensive <\/font><font face=\"Times New Roman\" size=\"2\">toy. A true solution is based both on behavior and technology; <\/font><font face=\"Times New Roman\" size=\"2\">it&#8217;s based on three factors which need to be addressed in proper <\/font><font face=\"Times New Roman\" size=\"2\">order:\u00a0 <\/font><\/font><font face=\"Times New Roman\" size=\"2\">a) Individual productivity and efficiency (behavioral); b) Corporate culture and environment (behavioral); c) Software applications (technology)\n<div><font face=\"Times New Roman\" size=\"2\">&#8220;When you rely solely on the technology to dictate the infor<\/font><font face=\"Times New Roman\" size=\"2\">mation you receive, how to put it to use, and when to put it to <\/font><font face=\"Times New Roman\" size=\"2\">use, we slowly lose our own mental abilities to do the same.\u00a0 <\/font><font face=\"Times New Roman\" size=\"2\">It&#8217;s a sort of mental atrophy similar to physical atrophy. If you <\/font><font face=\"Times New Roman\" size=\"2\">don&#8217;t exercise your muscles they waste away over time. And if\u00a0 <\/font><font face=\"Times New Roman\" size=\"2\">you don&#8217;t work on your own mental abilities to organize, prioritize, <\/font><font face=\"Times New Roman\" size=\"2\">and focus the technology becomes a mental crutch. You stop <\/font><font face=\"Times New Roman\" size=\"2\">running the technology, and the technology starts running you.&#8221;<\/font><\/div>\n<p><\/font><\/li>\n<\/ol>\n<div><font face=\"Times New Roman,Times,Serif\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<img decoding=\"async\" alt=\"buddha neg\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/buddahneg.gif\" \/>\u00a0I wish I could absolve myself for my inefficient use of technology (such as\u00a0checking <\/font><font face=\"Times New Roman,Times,Serif\">emails and weblog-referrers far too often), but the main culprit is indeed the guy whose <\/font><font face=\"Times New Roman\">image is reflected in the glare of my computer screen.\u00a0<\/font>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0\u00a0\u00a0 You wouldn&#8217;t believe all the pieces I had planned to write this week.\u00a0 I &#8220;started&#8221; all of them, if thinking vague thoughts, surfing the net fitfully, and just showing up in front of my computer counts.\u00a0 On the other hand, very little was completed and I&#8217;m feeling blogger remorse, while staring\u00a0a\u00a0guilt-filled weekend right in [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2926],"tags":[],"class_list":["post-4155","post","type-post","status-publish","format-standard","hentry","category-pre-06-2006"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6kP1R-151","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/users\/94"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/comments?post=4155"}],"version-history":[{"count":1,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4155\/revisions"}],"predecessor-version":[{"id":12972,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/4155\/revisions\/12972"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/media?parent=4155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/categories?post=4155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/tags?post=4155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}