{"id":3717,"date":"2005-03-28T19:37:24","date_gmt":"2005-03-28T23:37:24","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/formerlyknownas\/2005\/03\/28\/aba-techshow-2005-an-ethical-"},"modified":"2011-08-05T14:57:51","modified_gmt":"2011-08-05T18:57:51","slug":"aba-techshow-2005-an-ethical-soul-in-the-machine","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/2005\/03\/28\/aba-techshow-2005-an-ethical-soul-in-the-machine\/","title":{"rendered":"ABA TechShow 2005: an ethical soul in the machine?"},"content":{"rendered":"<p><a name='a3562'><\/a><\/p>\n<blockquote><p>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">I&#8217;m a little tired from post-Easter traveling today, so maybe I missed it when I&nbsp;quickly <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">perused&nbsp;the <\/FONT><A href=\"http:\/\/www.abanet.org\/techshow\/index.html\"><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">ABA TechShow 2005<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&nbsp;website.&nbsp;&nbsp;I&#8217;m wondering: When&nbsp;and how does&nbsp;the <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">conference&nbsp;treat the&nbsp;harnessing of technology to help lawyers <EM>serve clients better<\/EM> &#8212; <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">especially the <EM>less-than-sophisticated<\/EM> client (the average consumer and small business)?&nbsp;&nbsp; <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&#8220;computer Weary&#8221;&nbsp; There are many sessions on avoiding <\/FONT><A href=\"http:\/\/www.abanet.org\/techshow\/sessions\/malpractice.html\"><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">malpractice<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&nbsp;when adopting&nbsp;new technologies, <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">which is an important topic that is&nbsp;more about averting lawyer pain than promoting client gain.&nbsp;&nbsp;<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">The <\/FONT><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">TechShow also offers plenty&nbsp;of tips for&nbsp;honing &#8220;marketing&#8221; strategies that will attract premium <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">clients.&nbsp; But,&nbsp;I was&nbsp;hoping for a demonstration of interest in how technology can assist (and<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">prod) the legal profession to promote clients&#8217; interests in both&nbsp;macro and&nbsp;micro ways &#8212; to bring<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">more efficient and&nbsp;less expensive&nbsp;legal services, along with more pricing and service options.&nbsp;<\/FONT><\/DIV><br \/>\n<UL><br \/>\n<LI><br \/>\n<DIV><FONT size=\"2\"><FONT face=\"Times New Roman,Times,Serif\"><EM>E.g.,<\/EM>&nbsp;spotlighting the ability and potential of technology to&nbsp;<FONT color=\"black\">support the <\/FONT><\/FONT><\/FONT><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/2003\/07\/18#a118\"><FONT face=\"Times New Roman,Times,Serif\" color=\"black\" size=\"2\">Self-Help<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" color=\"black\" size=\"2\"> <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" color=\"black\" size=\"2\">revolution &#8212; so that clients can solve many legal problems on their own, or with <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" color=\"black\" size=\"2\">minimal use of lawyers (see <\/FONT><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/2003\/07\/18#a118\"><FONT face=\"Times New Roman,Times,Serif\" color=\"black\" size=\"2\">our post<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"><FONT color=\"black\">); and exploring whether technology<\/FONT> can make <\/FONT><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&#8220;unbundling&#8221; more practical and available<\/FONT><\/DIV><\/DIV><\/LI><\/UL><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">None of the <\/FONT><A href=\"http:\/\/www.abanet.org\/techshow\/sessions\/index.html\"><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">Educational Sessions<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"> appears to treat these topics.&nbsp; We might not expect&nbsp;<\/FONT><\/DIV><br \/>\n<DIV><A href=\"http:\/\/www.abanet.org\/techshow\/sponsors\/index.html\"><FONT face=\"Times New Roman,Times,Serif\" color=\"black\" size=\"2\">the corporate sponsors<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"><FONT color=\"black\"> to care<\/FONT>, but how about the ABA committees working on access to <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">the justice system for those with low or moderate income?&nbsp;&nbsp;Maybe the topic will come up in <\/FONT><\/DIV><br \/>\n<DIV><A href=\"http:\/\/www.abanet.org\/techshow\/sessions\/keynote.html\"><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">Eugene Lee&#8217;s keynote address<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">, where he&#8217;ll &#8220;discuss how the&nbsp;legal community can take advantage <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">of new technologies without having to dramatically alter the way they work.&#8221; [But, what&#8217;s wrong <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">with a few &#8220;dramatic&#8221; changes?]&nbsp;&nbsp;<\/FONT><\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"><img decoding=\"async\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/tinycheck.gif\" alt=\"tiny check\" \/> TechShow Chair <\/FONT><A href=\"http:\/\/jimcalloway.typepad.com\/lawpracticetips\/\"><FONT face=\"Times New Roman,Times,Serif\" color=\"#000000\" size=\"2\">Jim Calloway<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&nbsp;is aware of these and similar issues.&nbsp;&nbsp; Last October,&nbsp;<\/FONT><\/DIV><br \/>\n<DIV><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/2004\/10\/12#a2472\"><FONT face=\"Times New Roman,Times,Serif\" color=\"black\" size=\"2\">we quoted<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&nbsp;from his article <\/FONT><A href=\"http:\/\/www.abanet.org\/lpm\/lpt\/articles\/fin09044.html\"><FONT face=\"Times New Roman,Times,Serif\" color=\"#2294bc\" size=\"2\">Alternative Billing for the &#x201C;Main Street Lawyer<\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&#x201D; (with Mark&nbsp; <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">A. Robertson, <EM>LPM<\/EM>, Sept. 2004).&nbsp;&nbsp;So, I&#8217;m sure he&#8217;s tucked a few gems in the conference <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">Program, and that the ovesight has been mine, not his.&nbsp;&nbsp; <\/FONT><\/DIV><\/BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">The <EM>Legal Ethic&#8217;s Blog<\/EM>&#8216;s Ben Cowgill has set up a <\/FONT><A href=\"http:\/\/cowgill.blogs.com\/legalethics\/techshow.html\"><FONT size=\"2\"><FONT face=\"Times New Roman,Times,Serif\"><EM>LEB<\/EM> Techshow webpage<\/FONT><\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"> he hopes will be &#8220;a <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">valuable resource about the intersection of legal ethics and legal technology, using TechShow as <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">a springboard.&#8221;&nbsp;&nbsp; I don&#8217;t believe the intersection should take place solely at the &#8220;micro&#8221; level of <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">professional responsibility and legal ethics.&nbsp; Beyond the level of mechanical rules,&nbsp;it&nbsp;should go<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">deeper to the level of first principles regarding the profession&#8217;s duties to its clients and society.&nbsp;&nbsp; <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">Technology offers the chance to breathe life again into&nbsp;the listless cliche about&nbsp;putting the client&#8217;s&nbsp; <img decoding=\"async\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/dontforgettack.gif\" alt=\"don't forget tack\" \/><\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">interests first.&nbsp;&nbsp; In the 21st Century, consumers&nbsp;want choice; they want to be active&nbsp;participants<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">in the design and implementation of&nbsp;the services they receive.&nbsp; They&nbsp;want information that will <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">permit them to&nbsp;understand risks and tradeoffs&nbsp;when making purchasing decisions.&nbsp;&nbsp;&nbsp;If&nbsp;the profession&nbsp;<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">truly&nbsp;believes that&nbsp;lawyers are the agents and clients the principals, it must be actively seeking to <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">harness new and evolving technologies in the service of all clients (not merely those sophisticated <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">and powerful enough to demand their rights), and not merely in the service of profits, or in the<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">preservation of lawyer prerogatives.&nbsp; <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">Technology can help lawyers better compete and innovate.&nbsp; But,&nbsp;doing so ethically is not just a matter <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">of following the minute ethical rules of the road.&nbsp; The ABA TechShow 2005 <EM>should<\/EM> be helping lawyers<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">comply with those rules of the road.&nbsp; But it should also be acknowledging and advancing a broader<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">focus and commitment on doing what is best for the client&nbsp; &#8212; on sharing the benefits of technology<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">with all who need legal services.<\/FONT><\/DIV><br \/>\n<UL><br \/>\n<LI><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">Let me know about any TechShow sessions and materials that serve these<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">broader ethical issues.&nbsp; I&#8217;d be pleased to find out that I&#8217;ve overlooked them.<\/FONT><\/DIV><\/LI><\/UL><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\"><\/FONT>&nbsp;<\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&#8220;schoolBrooks&#8221; by <\/FONT><A href=\"http:\/\/faculty.millikin.edu\/~rbrooks.hum.faculty.mu\/\"><FONT face=\"Times New Roman,Times,Serif\" color=\"#ff0000\" size=\"2\"><STRONG>Randy Brooks<\/STRONG><\/FONT><\/A><FONT size=\"2\"><FONT face=\"Times New Roman,Times,Serif\">, <EM>from <A href=\"http:\/\/www.amazon.com\/exec\/obidos\/tg\/detail\/-\/1878798200\/qid=1105816207\/sr=1-1\/ref=sr_1_1\/104-1569557-1267912?v=glance&amp;s=books\">School&#8217;s Out<\/A><\/EM> (Press Here, 1999):<\/FONT>&nbsp;<\/FONT><\/DIV><br \/>\n<DIV><FONT size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">up late with old friends . . .<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">my daughter and her blankie<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">out of the dark again<\/FONT><\/DIV><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">evening cool<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">only the widow&#8217;s muddied shoes<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">on the back porch<\/FONT><\/DIV><\/BLOCKQUOTE><\/BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV>&nbsp;<\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">Easter lily<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">on the shut-in&#8217;s coffee table. . .<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">fingers over each petal<\/FONT><\/DIV><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><br \/>\n<DIV>&nbsp;<\/DIV><br \/>\n<DIV>&nbsp;&nbsp;&nbsp;&nbsp;<\/DIV><br \/>\n<DIV><FONT size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT size=\"2\"><br \/>\n<DIV dir=\"ltr\" style=\"MARGIN-RIGHT: 0px\"><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">from&nbsp;<\/FONT><A href=\"http:\/\/blogs.law.harvard.edu\/ethicalesq\/stories\/storyReader$3281\"><FONT face=\"Times New Roman,Times,Serif\" color=\"#000000\" size=\"2\"><STRONG><EM>dagosan<\/EM><\/STRONG><\/FONT><\/A><FONT face=\"Times New Roman,Times,Serif\" size=\"2\">&nbsp;<\/FONT><\/DIV><br \/>\n<DIV dir=\"ltr\" style=\"MARGIN-RIGHT: 0px\">&nbsp;<\/DIV><\/FONT><\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">her chocolate breath<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">mingles with mine &#8212;<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">easter sunset<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">hills behind<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">snow mist &#8212;<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">tailgater in the mirror<\/FONT><\/DIV><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><img decoding=\"async\" src=\"http:\/\/cyber.law.harvard.edu\/blogs\/static\/ethicalesq\/gaspumpg.gif\" alt=\"gas pump g\" \/>&nbsp;&nbsp; <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">our&nbsp;chilly hug &#8212;<\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">ice encircles <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\">the island <\/FONT><\/DIV><br \/>\n<DIV><FONT face=\"Arial\" size=\"2\"><\/FONT>&nbsp;<\/DIV><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<BLOCKQUOTE><br \/>\n<DIV><EM><FONT face=\"Times New Roman,Times,Serif\" size=\"1\">[March 28, 2005]<\/FONT><\/EM><\/DIV><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><\/BLOCKQUOTE><br \/>\n<DIV>&nbsp;<\/DIV><\/DIV><\/BLOCKQUOTE><\/BLOCKQUOTE><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;m a little tired from post-Easter traveling today, so maybe I missed it when I&nbsp;quickly perused&nbsp;the ABA TechShow 2005&nbsp;website.&nbsp;&nbsp;I&#8217;m wondering: When&nbsp;and how does&nbsp;the conference&nbsp;treat the&nbsp;harnessing of technology to help lawyers serve clients better &#8212; especially the less-than-sophisticated client (the average consumer and small business)?&nbsp;&nbsp; &nbsp; &#8220;computer Weary&#8221;&nbsp; There are many sessions on avoiding malpractice&nbsp;when adopting&nbsp;new [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2926],"tags":[],"class_list":["post-3717","post","type-post","status-publish","format-standard","hentry","category-pre-06-2006"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6kP1R-XX","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/3717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/users\/94"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/comments?post=3717"}],"version-history":[{"count":1,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/3717\/revisions"}],"predecessor-version":[{"id":13296,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/posts\/3717\/revisions\/13296"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/media?parent=3717"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/categories?post=3717"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/ethicalesq\/wp-json\/wp\/v2\/tags?post=3717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}