{"id":672,"date":"2013-11-13T18:13:08","date_gmt":"2013-11-13T18:13:08","guid":{"rendered":"http:\/\/blogs.law.harvard.edu\/berkmannews\/?p=672"},"modified":"2013-11-13T18:13:08","modified_gmt":"2013-11-13T18:13:08","slug":"the-biggest-mistake-in-the-healthcare-site-assuming-everyone-knows-how-to-use-the-web-eszter-hargittai-12-november-2013","status":"publish","type":"post","link":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/2013\/11\/13\/the-biggest-mistake-in-the-healthcare-site-assuming-everyone-knows-how-to-use-the-web-eszter-hargittai-12-november-2013\/","title":{"rendered":"The Biggest Mistake in the Healthcare Site? Assuming Everyone Knows How to Use the Web | Eszter Hargittai, 12 November 2013"},"content":{"rendered":"<p>With criticism of The Affordable Care Act&#8217;s website mounting, some want heads to roll for the &#8220;debacle&#8221; that is the roll-out, others are calling for the site to shut down, and some claim jokes about healthcare.gov&#8217;s failings are amusing. But the focus on the flaws of the system since its October 1 launch ignores an equally crucial fact.<\/p>\n<p>via <a href=\"http:\/\/www.huffingtonpost.com\/eszter-hargittai\/healthcaregov-usability_b_4261158.html?utm_hp_ref=tw\">The Biggest Mistake in the Healthcare Site? Assuming Everyone Knows How to Use the Web | Eszter Hargittai<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With criticism of The Affordable Care Act&#8217;s website mounting, some want heads to roll for the &#8220;debacle&#8221; that is the roll-out, others are calling for the site to shut down, and some claim jokes about healthcare.gov&#8217;s failings are amusing. But &hellip; <a href=\"https:\/\/archive.blogs.harvard.edu\/berkmannews\/2013\/11\/13\/the-biggest-mistake-in-the-healthcare-site-assuming-everyone-knows-how-to-use-the-web-eszter-hargittai-12-november-2013\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1681,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-672","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/posts\/672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/users\/1681"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/comments?post=672"}],"version-history":[{"count":1,"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/posts\/672\/revisions"}],"predecessor-version":[{"id":673,"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/posts\/672\/revisions\/673"}],"wp:attachment":[{"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/media?parent=672"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/categories?post=672"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.blogs.harvard.edu\/berkmannews\/wp-json\/wp\/v2\/tags?post=672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}